Warranty

InnoDeck 20 Year Limited Warranty Coverage

This warranty covers InnoDeck Decking and Railing Systems for a period of twenty (20) years from date of the original consumer purchase from an authorized InnoDeck product dealer. InnoDeck (“Warrantor”) warrants that InnoDeck Decking and Railing Systems will not crack, splinter, delaminate, rot, or suffer structural damage from fungal decay when used in conjunction with an above ground application in a residential structure, under normal residential use, and is installed and maintained according to manufacturer’s guidelines. Warranty must be registered on www.innodeckus.comwithin ten (10) days of original purchase.

20-Year Stain and Fade Performance Warranty Coverage

InnoDeck warrants the stain and fade resistance of InnoDeck Decking and Railing Systems when properly installed and used as decking in residential applications. This warranty applies to all InnoDeck Decking and Railing products manufactured by InnoDeck and is extended to the original homeowner (Purchaser), as long as they own the residence upon which the decking materials are installed.

Stain Resistance

InnoDeck warrants that InnoDeck Decking and Railing Systems are resistant to permanent staining for a period of twenty (20) years from date of residential consumer purchase resulting from spills of food and beverage items that would typically be present on a residential deck. Spills should be removed from the decking material with soap and water or mild household cleaners immediately and no later than one (1) week after exposure to the surface. If after this initial cleaning the stains remain, refer to InnoDeck’s Care and Maintenance Guidelines found on www.innodeckus.com. Materials not covered in the stain resistant warranty include, but are not limited to, abrasive compounds of acidic or basic pH, strong solvents, oil based paints or stains, metallic rust, concrete or masonry products, air or water borne minerals and other abnormal residential deck use items. See limitations below for further details.

Fade Resistance

InnoDeck warrants that InnoDeck Decking and Railing Systems will resist color change from light and weather exposure as measured by color change in excess of 5 Delta E (Hunter) units for a period of twenty (20) years from the date of purchase.

Exclusions from Stain and Fade Warranty Coverage

InnoDeck does not warrant its InnoDeck Decking and Railing System products to be stain or fade proof. The surface of InnoDeck Decking and Railing Systems are engineered to offer ultra low maintenance performance. When used with proper design and construction practices and for use in the residential exterior deck environment, InnoDeck Decking and Railing System products provide a high level of stain and fade resistance.

Stain Resistance

Care must be taken to remove spilled materials with soap and water or standard household cleaners immediately and within one (1) week after the occurrence of the spill. . If stains remain after this initial cleaning, refer to InnoDeck’s Care and Maintenance Guidelines found on www.innodeckus.com. InnoDeck does not warrant stain resistance resulting from spilled or otherwise applied substances that are not properly cleaned with soap and water or mild household cleaners.Materials not covered in the Stain Resistant Warranty include, but are not limited to, abrasive compounds of acidic or basic pH, strong solvents, oil based paints or stains, metallic rust or other abnormal residential deck use items, non-food and non-beverage substances, including for example, but not limited to, fungicides, bactericides, biocides, plant food, pet or human stains such as vomit, blood, urine and feces and mineral staining or hazing cause by masonry work, windblown dust or mineral laden water

Fade Resistance

InnoDeck Decking and Railing System surface technology is designed to resist fading. No material is fade proof when exposed to years of UV exposure and the elements. This fade resistant warranty is guaranteed to resist color change from light and weather exposure as measured by color change in excess of 5 Delta E (Hunter) units for a period of twenty (20) years from the date of installation. Other exclusions include direct or indirect contact with extreme heat sources (over 250 degrees).

Surface Damage

Never use metal shovels or sharp edged tools to remove snow and ice on the surface of any InnoDeck Decking and Railing System product. If the surface of InnoDeck Decking and Railing System is damaged or punctured after the decking is installed, the twenty (20) year stain and fade resistance will be voided.

Paint or Other Surfaces Applied to InnoDeck Decking and Railing Systems

If paint or other coating materials are applied to the InnoDeck Decking and Railing System surface, the twenty (20) year stain and fade resistant will be voided.

Installation

This Warranty does not cover costs of installation, removal, or re-installation. Warrantor’s sole obligation is limited to replacement of the Product, and InnoDeck shall have no further liability of obligation except as expressly stated herein. In no event will InnoDeck be liable for any incidental, special, indirect or consequential damages resulting from any defect in the Product supplied including, but not limited to, damage to property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

Responsibilities of Owners

For the warranty period stated, compliance with the recommended Care and Maintenance Guidelines must be followed. To qualify for coverage, you must have tried cleaning the affected area of your deck using the instructions indicated within this document and within the Care and Maintenance Guidelines provided online at www.innodeckus.com. If the affected area still remains unsatisfactory after you have tried these cleaning procedures, then you must have the affected area of your deck professionally cleaned at your expense. If the affected area remains unsatisfactory after the professional cleaning, you must contact www.innodeckus.com. Any owner seeking remedies under this warranty must notify InnoDeck in writing within thirty (30) days after discovering a possible nonconformity of the Product, and before beginning any permanent repair. This written notice should describe the possible nonconformity and include the date the Product was installed. Immediately upon discovering any possible nonconforming Product, the owner must make temporary repairs at the owner’s expense to protect all property that could be affected. The owner must allow InnoDeck to enter the property into which the Product is installed to inspect the possibility of nonconforming Product. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Purchaser’s sole remedy for any claim whatsoever arising out of the purchase, use, storage, or possession of InnoDeck Decking and Railing System products (whether such claim arises is contract, warranty, tort, strict liability or otherwise), including without limitation any claim that InnoDeck Decking and Railing System products failed to perform as warranted above, shall be replaced with new InnoDeck Decking and Railing System products in an amount equal to the volume of defective material as listed on the prorated warranty schedule. Replacement material will be provided that is as close as possible in color, design and quality to the original installation, but we do not guarantee an exact match as colors and designs will change. Additionally, claimant agrees to the use of surface fasteners as adequate for re-installation of the furnished board, irrespective of existing deck method. Warrantor may elect to refund the percentage of the original purchase price listed on the Prorated Warranty Schedule in lieu of replacing the product or if InnoDeck deems the repair is not commercially practicable or cannot be made in a timely manner.

To obtain replacement, the original owner must send this warranty certificate, copy of original proof of purchase and photos of the issue to the address at the bottom of this document. Such proof of purchase must be from an authorized InnoDeck product dealer and must show (1) the date of the purchase and (2) that sufficient InnoDeck Decking and Railing System product has been purchased to cover the number of lineal feet claimed to be damaged. InnoDeck must make a determination on the claim before any permanent repairs or removal of materials may be undertaken. Warrantor shall not be liable for installation, removal, or re-installation costs or for any indirect, punitive, exemplary, or consequential damages of any kind. InnoDeck does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any condition attributable to improper installation of InnoDeck Decking and Railing System products and/or failure to abide by InnoDeck’s installation guidelines, including but not limited to (1) improper gapping; (2) use of InnoDeck products beyond normal residential use or in an application not recommended by InnoDeck’s guidelines and local building codes; (3) movement, distortion, collapse or settling of the ground or the supporting structure on which InnoDeck Decking and Railing Sysytem products are installed; (4) Defects to or failure arising from decking structure resulting from water caused by improper installation, workmanship, maintenance, or repair; (5) any act of God (such as flooding, hurricane, earthquake, lightning, etc.); (6) discoloration caused by aggressive atmospheric pollutants including, but not limited to, metallic oxides or particles and airborne mold or mildew; (7) staining from foreign substances such as dirt, grease, oil, harsh chemicals found in cleaners or normal weathering (defined as natural efflorescence, exposure to sunlight, weather and atmospheric conditions which will cause any colored surface to gradually fade, flake, chalk, or accumulate dirt or stains); (8) damage resulting from fire or exposure to excessive heat sources such as cooking devices or retro-reflective surfaces; (9) the application of improper paints, stains, surface treatments or other chemical substances including, but not limited to, unapproved cleaners or pesticides; (10) climate change or any other cause beyond the control of InnoDeck; (11) variations or changes in color of InnoDeck Decking and Railing System products; (12) improper handling, storage, abuse or neglect of InnoDeck Decking and Railing System products by Purchaser or third parties; (13) ordinary wear and tear; (14) impact from foreign objects; or (15) any fasteners not supplied or approved by InnoDeck. The purchaser is solely responsible for determining whether InnoDeck Decking and Railing System products meet the requirements of any applicable safety code or similar regulation. No person or entity is authorized by Warrantor to make any statement, or representation, as to the quality or performance of InnoDeck Decking and Railing System products, other than as contained in this Limited Warranty and it may not be altered except in a written instrument signed by InnoDeck and buyer. Some states do not allow limitation on how long any implied warranty lasts and/or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

For further information, contact:
InnoDeck
9600 Dice Lane Lenexa, KS 66215
www.InnoDeckUS.com

Prorated Warranty Schedule: